How is Pulse so much cheaper than Intercom or Tidio for AI?

First, we batch-process AI responses on a schedule instead of running inference on every keystroke — that cuts costs dramatically. Second, our Murmur layer handles 30-40% of conversations for free. Third, our pricing respects customer budgets rather than maximizing extraction.

A Murmur is a pattern-matched instant response that is unlimited and free at every tier with no monthly limit. It handles questions you have answered a hundred times before without consuming credits.

Why does Pulse delay AI responses by 2-10 minutes?

The delay is by design. Rather than pretending to have instant 24/7 staffing, Pulse batches questions and processes them on a heartbeat. This gives operators time to intervene if needed, and safety filters to prevent prompt injection.

Pulse Messages — The AI you need, the human touch you trust

The Communication Spectrum

Finding the perfect balance for high-value interactions. With the human touch, always in the loop:

Contact Forms (Too Cold): You send a message into the void and wait. Most visitors won't bother.
Pulse Messages (Just Right): Fast, human, and real. Your visitor feels heard — and you step in only when it counts.
AI Chatbots (Too Pushy): Instant, but obviously a bot. Visitors feel brushed off and close the tab.

The Pulse Heartbeat

The Goldilocks of communication — between the apathy of Email and the anxiety of Instant Messaging. Engage visitors with rhythmic, intentional dialogue.

Pulse Messages uses a Batch-Processed Secure Queue architecture on Google Firebase. Messages undergo keyword triage and rank classification. Urgent issues route to the human Expert Lane, while sales/general inquiries route to the Fast Lane for scheduled AI heartbeat processing.

Why we built Pulse

Pulse was built in Tacloban City, by people who've watched small businesses lose the customers they worked hardest to earn — not because they didn't care, but because they couldn't be everywhere at once.

We didn't build another chatbot to replace you. We built the opposite: a way for the routine to handle itself, so the moments that actually need a human still get one — yours.

Because businesses are built on relationships. Relationships on trust. But it all starts with one hello.

Unified Inbox. Zero Fragmentation.

Converse with visitors wherever they are. No more tab-switching or missed DMs. Natively connect Web Widgets, Facebook Pages, and Instagram Business Accounts so all conversations drop securely into the same real-time operator workspace.

Choose your AI. Choose your budget.

Not sure which to pick? Most sites start on Starter — $29/mo covers around 10,000 conversations a month, and Murmurs and human replies are always free.

Pulse Messages is the only platform that gives you the best frontier AI. Designed for people who actually want to connect to their customers. All plans include a 14-day free trial.

Starter ($29/mo): 10,000 Pulse Credits (Default Tier: Gemini Flash, up to 10,000 conversations/mo), unlimited Murmurs + operator responses, 1 operator seat.
Pro ($79/mo): 30,000 Pulse Credits (Default Tier: Gemini Pro, up to 3,000 conversations/mo), custom branding, Relationships & Agentic Harness eligible.
Elite ($149/mo): 60,000 Pulse Credits (Default Tier: Claude Sonnet, up to 3,000 conversations/mo), 100 operator seats, full white-label.